Specialist support for Oracle EBS
Competent, agile and close to you
The implementation is complete, but the system lives on. Anyone who already works with the Oracle eBusiness Suite knows that the need for support does not end with the go-live. New requirements arise, processes continue to develop and sometimes quick, well-founded help is needed.
With our support & enhancement approach, you remain flexible and able to act, both technically and professionally. Whether for customers who have implemented with us, or for companies who are new to us: we ensure that your system runs stably, is continuously developed and that your business remains the focus.
For existing customers: Support that thinks along
Did you implement with us? Perfect. Then we know your system, your processes and your requirements. Our experienced consultants are also available to you as a permanent contact after the project – quickly, competently and transparently.
We use a flexible support quota that can be used not only for bug fixes, but also for enhancements and further developments. Coordination is agile via a transparent Jira backlog with clear prioritization and close coordination.
For new customers: We get started in a structured way
Even if you didn't do the implementation with us, we can still help you.
Our entry:
- We analyze your system landscape
- Understand your business processes and challenges
- Identify quick wins
- Define a suitable support quota together
This ensures that you get exactly the support you need without major entry barriers or long lead times.
With the Primus support & enhancement model, you benefit from:
More flexibility with a plannable budget
Faster implementation without separate project orders
Seamless connection between operation and further development
Maximum transparency through Jira & agile approach
A partner who thinks along and does not just act on demand
Ready for reliable EBS support?
ChatGPT: Whether it's a technical bug, a professional challenge or a functional extension, we are here for you. Let us find out together how we can optimally support your Oracle EBS.