Strategic Oracle support
for NetSuite
Flexible, agile, personal
Do you use Oracle NetSuite and are looking for a support model that can do more than just fix bugs? Then you've come to the right place. Our Oracle support for NetSuite goes far beyond classic incident management. We combine technical support with continuous development. For more performance. More efficiency. And measurable added value.
Maximize the benefits from your Oracle support budget for NetSuite
With our Oracle support & enhancement model for NetSuite, you can fully exploit the potential of your ERP solution. Because your Oracle support budget should not only be there for reactive measures, but also make your system future-proof. You benefit from a flexibly deployable support quota that can be used both for acute problems and for strategic further developments.
An example:
- Today we are fixing a bug in the procurement module.
- Tomorrow we will implement a new report together.
- The day after tomorrow, we will automate a critical business process.
All within the same support framework, without any new project approvals.
Your advantage: agile Oracle support for NetSuite with structure
We work transparently and agilely. At the center is a shared transparent and prioritized backlog, which we maintain in Jira. Here we record all open points, from bugs to requests to new features. In regular sprints, we implement prioritized requirements with clear goals, effort estimates and review loops.
This gives you:
- Planning security for your team
- Involvement of your specialist departments in all steps
- Continuous optimization of your ERP processes
An agile Oracle support means for you: clarity about priorities, quick reactions to changes and a continuous flow of innovation without the effort of a classic IT project. Especially in complex ERP landscapes, this approach ensures noticeable efficiency gains.
One contact person for everything – and a team that understands your ERP
Our consultants will support you on a permanent basis. They know your system, your processes and your requirements. No familiarization effort, no handover stress.
Personal. Competent. Well-rehearsed.
A major added value of our Oracle support for NetSuite is the continuity in support. Our team knows your system, we were either already involved in the implementation or get to know it intensively as part of a structured onboarding. This means: no familiarization effort, no repetitions, no loss of time.
Entry also without prior implementation
For companies that have not implemented NetSuite with us, we start with a system health check. We analyze your ERP processes, identify pain points, find quick wins and define a realistic support quota.
Our special offers for you
We make it easy to get started, even without prior implementation by us. With our system health check, we analyze your ERP processes, identify pain points and define a realistic support quota. This is how you benefit from:
- Entry without implementation: support also for existing Oracle NetSuite systems
- System health check: comprehensive analysis and quick quick wins
- Individual support: tailor-made solutions, tailored to your company situation
Why Oracle support for NetSuite with Primus Solutions AG?
Rely on Oracle NetSuite support that offers more than classic IT support: with us, you benefit from a flexible, agile support model that integrates seamlessly into your processes and strategically expands your IT department. Our main advantages at a glance:
- Flexible use of the support budget: you decide how you use your quota
- Agile project methodology with Jira & Scrum: for maximum transparency and efficiency
- Personal contact persons: a well-coordinated team with deep NetSuite and Oracle know-how
- Fast implementation: no lengthy project applications, but direct results
- Operation and further development in one go: everything from a single source
- Partnership at eye level: we think along – not just on demand
Ready for our Oracle support?
ChatGPT: Then talk to us. We will show you how to get more out of your ERP system with the right partner at your side.