Julian Schneider Joins the Executive Board on July 1
1. July 2024
Chat with your Data: How NetSuite Brings AI Directly into the ERP
14. October 2025
Published on 14. October 2025
Chat with your Data: How NetSuite Brings AI Directly into the ERP
Today, data forms the foundation of nearly every business decision, and accessing that information often remains complex. The rise of artificial intelligence (AI) is now fundamentally transforming this reality. This article explores how the “Chat with your Data” approach and the newly launched NetSuite AI Connector make working with data in NetSuite easier, more intuitive, and more efficient.
Chat with your Data: How AI Enables a New Dialogue with Data
“Chat with your Data” represents a new way of interacting with information. Using AI, teams can engage with their own data as naturally as they would with a colleague: asking questions, receiving answers, and uncovering connections.
In ERP systems, where massive volumes of financial, logistics, and customer data converge every day, this approach makes it significantly easier to analyze, combine, and leverage information for better decision-making. To achieve this, organizations need technology that not only analyzes data but also understands and processes language. This is where Large Language Models (LLMs) come into play. They enable natural communication with AI systems – almost as if you were speaking to another person. However, LLMs have one key limitation: they can only access the data they were trained on, and that does not include a company’s internal data. Without an integration into enterprise systems, they function much like a search engine: capable of providing general knowledge, but unable to deliver insights into a company’s specific processes.
By directly connecting to ERP systems, businesses can unlock the full potential of their data with the aid of LLMs. Questions like “Which invoices are overdue?” or “Where are potential stock shortages?” can then be answered conversationally . The benefits are clear: data becomes more accessible to employees, technical barriers are lowered, and decisions can be made faster and on a more informed basis.
NetSuite AI Connector: The New Bridge Between AI and NetSuite
With the new NetSuite AI Connector, NetSuite brings AI directly to where decisions happen – into the ERP system itself. The connector is among the first solutions to enable large language models to connect with enterprise data through an open, standardized protocol.
The foundation for this is the Model Context Protocol (MCP): a standardized interface that defines how AI models can reliably communicate with external systems. MCP ensures that language models not only exchange data but also maintain context, such as user roles, permissions, and prior interactions. This makes it possible to apply “Chat with your Data” directly within NetSuite: securely, flexibly, and independently of the chosen AI model. Language models can now do more than answer isolated questions; they can understand relationships, respect roles and permissions, and work with the most relevant data for each query.
The NetSuite AI Connector offers companies a secure and standardized way to connect large language models directly with NetSuite data without the need for custom interfaces or one-off integrations. Organizations can integrate different AI systems or even their own LLMs, while existing role and permission structures in NetSuite remain intact. This ensures security, transparency, and clear access control at all times.
As a result, “Chat with your Data” in NetSuite becomes a tangible reality – a practical tool that simplifies access to information and supports more confident, data-driven decision-making.
