Initial Situation / Challenge

REMIRA GmbH, a leading provider of intelligent supply chain and omnichannel commerce solutions, was faced with a diverse landscape of PSA (Professional Services Automation) tools that required manual synchronization of projects and time tracking. With the planned introduction of NetSuite and Jira in the coming years, a strict timeline and a firm Go-Live date were essential. The existing tools lacked interfaces to NetSuite, significantly impacting the efficiency of operations.

Solution / Collaboration with Primus Solutions AG

Primus was tasked with implementing a complete integration of Jira* into NetSuite. The team leveraged existing interfaces and insights from an internal setup to develop a tailored solution for REMIRA. Thanks to close cooperation and ongoing communication, both the project scope and timeline were reliably adhered to.

Results & Added Value

• Complete integration of Jira and NetSuite for REMIRA.

• A large portion of the PSA staff can use Jira as their sole working environment, thereby increasing efficiency and reducing costs.

• Elimination of manual processes for data synchronization between systems.

Conclusion

The collaboration between REMIRA and Primus Solutions exemplifies how digital transformation can succeed when powerful technology and professional project management go hand in hand. As a long-term partner, Primus continues to support REMIRA with extensive technical expertise and a consistent focus on solutions that meet customer requirements in every respect.

REMIRA GmbH

REMIRA is one of the leading providers of intelligent supply chain and omnichannel commerce solutions for retail, logistics, and industrial companies across all sectors. With around 500 employees and annual revenue exceeding 50 million euros, REMIRA ranks among the largest software companies based in Germany. The company is committed to advancing its customers’ technological progress through AI-supported cloud solutions, thereby enhancing their economic success. Whether a small to medium-sized enterprise (SME) or a large corporation, REMIRA supports its clients in areas such as sales forecasting, inventory management, integrated business planning (IBP) and sales and operations planning (S&OP), supplier management, sample inventory, omnichannel commerce, and order management.

*Jira is a project management and issue tracking tool from Atlassian, commonly used in software development. It allows teams to plan, track, and manage tasks and projects. Users can create, prioritize, assign tasks, and monitor progress, enhancing collaboration and efficiency in projects. Jira supports agile methodologies such as Scrum and Kanban and offers extensive customization options.